Telephony Solutions in UAE
Telephony is the backbone of your network- it serves communicative purposes within and outside any organization. For a smooth and unhindered collaboration telephone serves a great purpose and ensures communication among employees and for marketing collateral.
This telephony integration is a cost-effective and smooth telecommunication system promoting and propagating convenient services by renowned service providers. It can be efficiently integrated with the already set management system such as emails and Instant Messaging.
Whether you are running a small-scale business or a large-scale one, communication among employees or with customers is essential.
If you already looking to upscale your marketing through a more realistic and authentic approach, then telephonic communications are all you need and for that, you need a telephony service for all your telecommunications.
We through Rounak Computers are providing wonderful solutions all over in UAE for all of your telephony needs. We deal with different brands of PABX installations like Panasonic, Yeastar, NEC, Avaya, and Cisco. We trust that our quality service and cost-effective PABX solutions will meet your requirements.
Must-Have Features of a Telephony system
Single‑Number Reach
The integration of various devices into a single number, independent of the platform (cellular, analog, digital, or IP), enables simultaneous search and ring of a desk phone, mobile phone, smartphone, etc. As a result, there is no need for guesswork when dealing with clients and coworkers who just need one number rather than several.
Softphone
A telephony program known as a "softphone" adds telephone capability to your laptop. You may use all of your desk phone's features, including making and taking calls, checking voicemail, seeing call logs, and starting and taking part in conference calls, as long as you have access to your company's network.
Voice and Data Services
Both wired and wireless lines may access voice and data communications, which is what voice and data services cover. Planning a telephone solution is the perfect opportunity to review your current coverage, and plan alternatives, and tariffs in order to increase efficiency and save costs.
Conferencing
A crucial part of a telephone system is conferencing, which combines Web-based, audio, and video technology. For peer-to-peer communication, room-to-room communication, or high-definition, lifelike conferencing, may be created.
Reporting Analytics and Management
Organizations may use these telephony tools to monitor telephony systems and perform thorough call reports.
How can your Organization Benefit from Telephony?
Telephony can help you in numerous ways:
- Connect your users regardless of their locations
- Add Phone lines more efficiently and conveniently
- Communication is faster and easier
- Get rid of conventional and traditional solutions PBX-based systems
- Make in-bound and out-bound calls
How Can I Help My Organization utilize Telephony Solutions?
Before considering telephony solutions you must know :
- About the bandwidth usage and pre-existing applications
- The probable communication solution providers
- What features you are considering- voicemail, single number reach, extensions, international calling, etc
- Cost-effective strategies and how you are to improve your telecommunications
- Whether you will be able to integrate your existing messaging and email services with the telephony services
- Efficient and effective is the telephony system you are considering
Want to upgrade to PABX?
What Does Private Automatic Branch Exchange (PABX) Mean?
Call centers and other big companies employ private automatic branch exchange (PABX), a technology that enables a single access number to deliver several lines to external callers while giving a variety of external lines to internal callers or personnel. All of the switching required for internal calls between extensions inside the organizations is handled by PABX. Additionally, it enables the connecting of extensions to external phone lines.
Amazing Features of PBAX
Call management
It is done through call waiting, call blocking, call forwarding, call tracking, and call transfers.
Customized Features
Recording, voicemail, IVR (Interactive Voice Response), and DID help to streamline the client experience (Direct Inward Dialing). Other helpful customer-facing features that are frequently provided with a PBX include bespoke greetings, welcome messages, and hold music.
Conferencing
Conference calls and internal extensions are used for internal communications
Local Connections
It enables "virtual offices" everywhere by letting users have local numbers in cities where they are not physically present.
